this is the Antipolo town proper, usually referred to by locals as Antipolo Bayan. Masikip ang daan, makipot ang mga kalye, maingay at mausok ang mga tricycle, maraming tao, and a lot of unpleasant sightings of sagging electric wires overhead. That's how Antipolo characterized in me. This is probably my first time of roving around the place by foot.
This lunch time, the Quality Control Manager of the Divine Bio Purified Water, Madam Weweng Oliva brought me together with her daughter, Inday Patrice, for a Jollibee treat at Antipolo Bayan. I was excited to go, of course, not because of Jollibee, but because I can make another way out of my routine for even at least one hour. I remember I never ever had visited the town proper since I am stationed here in Antipolo. During Saturdays when I had to go down to Manila, I'm taking tricycle going to Antipolo Simbahan (Antipolo Church) but it's not because of strolling around the place but because the shuttle service and jeepney terminal is also situated just nearby.
Okay, were going out for lunch, and this is how the Jollibee fiasco all started. Personally, I prefer Chowking over Jollibee but since it's the big boss who would foot the bill, I just gave in. We walk a little shorter from the place we disembarked the tricycle. The road had a one-way sign so we could do nothing. Along the way, I was taking photos using my phone camera, and that photo above is one that I got. I was also taking photos using the same phone camera once we get inside Jollibee.
This is taken inside Unibee Foods Corp., a Jollibee franchisee in Antipolo. This is the same Jollibee that later did major disservice to me (the crews, actually), thus the title of this article.
This is Inday Patrice patiently waiting for her Jollibee spaghetti to be served.
Madam Weweng ordered for me Super Meal #4 (code: S4) that she knows I prefer over other Jollibee meals. She ordered a Chicken & Spaghetti for Patrice and a regular value meal for herself. Later, her order and Patrice' spaghetti arrived. Mine was to be served a few minutes more of waiting.
Inday Patrice already started eating her spaghetti and it took me a seeming endless wait before my order was finally served by a female service crew. The moment my order was placed on top of the table, I could feel right away that something is lacking with my order. Right there, I noticed there was no plastic spoon and fork and tissue that should accompany with my order.
I signed to the crew to give me tissue and spoon and fork but I was just ignored. I was not sure then if she could see me or not. This is a self-service fast food, alright, but since Jollibee starved me that much for waiting, and the order that came is incomplete, I just thought I deserved to be served, at least, with such small amount of effort from them.
I was ignored, so Madam Weweng stood up and get a pair of spoon and fork and tissue for me from the counter. I was already very, very hungry that I already wanted to devour what's in front of me. When I opened up my box, see this what I saw:
There was no rice inside! Madam Weweng had to stood up for the second time to get rice from the counter and it took her a while to wait before she could be entertained. When the very precious rice finally arrived courtesy of Madam Weweng's effort, I realized there was no sauce. I partly had to blamed myself for not checking thoroughly what was lacking in my order. Besides sauce, there was also no kalamansi to match for the palabok.
This time, I uttered my complain silently otherwise Madam Weweng will stood up again for the third time and I didn't want to disturb her in the middle of eating her meal. I chanced by for a passing service crew and when I get one, I explained to him that I'm already pissed off with their service and I can only be comforted if he can complete my order with kalamansi and sauce. I asked from him an assurance that he'll be back with what was lacking in my order before I could consume my food. He nodded.
Until I could forget the kalamansi and the sauce and we were already outside waiting for a tricycle way back to our plant, there was no kalamansi and sauce to arrive.
i swear I will not eat in that branch of Jollibee again!
